Terms of Service

By accessing or using the Cinderly.ai website ("Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not use this Website.

These Terms apply to your use of this Website only. Formal client engagements — including AI builds, automation projects, website work, training programs, and any other paid services — are governed separately by a signed proposal, scope of work, or service agreement between you and Cinderly.ai.

This Website is provided for informational purposes and to allow prospective and current clients to submit inquiries and service requests. You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others.

You may not use this Website to submit false or misleading information, attempt to gain unauthorized access to any part of our systems, distribute harmful content, or engage in any activity that disrupts the operation of the Website or our internal systems.

We reserve the right to refuse service, terminate inquiries, or remove content at our discretion, without notice, if we determine that use of this Website violates these Terms or is otherwise harmful.

Cinderly.ai offers a complimentary AI audit and discovery call to prospective clients as a no-obligation service. Submitting a request through our website does not guarantee a response, the scheduling of a call, or the delivery of an audit.

We reserve the right to decline, defer, or discontinue the free audit or discovery call at any time and for any reason, including circumstances where we determine there is not a clear fit for our services.

Any information shared during a discovery call or free audit process is treated as confidential and used only for the purpose of evaluating fit and preparing relevant recommendations. This does not constitute the start of a formal engagement or create any contractual obligation on either party.

Cinderly.ai provides AI systems, automation, and related services that are designed to improve business operations and efficiency. However, we make no guarantee of specific outcomes, revenue improvements, cost savings, lead generation results, or other business metrics.

Results from AI and automation implementations vary depending on business type, industry, team adoption, data quality, and other factors outside our control. Any examples, case studies, or statistics referenced on this Website are illustrative and not a guarantee of the same results for your business.

Any formal engagement with Cinderly.ai — including paid services of any kind — is governed exclusively by a written, signed proposal, scope of work, or service agreement between the client and Cinderly.ai. These Terms of Service do not create or imply any such agreement.

Nothing on this Website, including service descriptions, pricing guidance, or case examples, constitutes a binding offer or contract. All paid engagements begin only upon execution of a formal agreement.

If there is any conflict between these Terms and a signed client agreement, the signed client agreement governs.

All content on this Website — including text, graphics, logos, design elements, and code — is the property of Cinderly.ai and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Website without our express written permission.

Work product created for clients under a formal engagement is addressed in the applicable client agreement. Unless otherwise specified in that agreement, custom deliverables remain the property of the client upon full payment.

Our services may involve the use of third-party platforms, APIs, and software tools. We are not responsible for the terms, availability, performance, or privacy practices of third-party services.

Where a client engagement involves third-party tools, the client is responsible for maintaining their own accounts and agreeing to the relevant third-party terms of service. Cinderly.ai does not guarantee the continued availability or performance of any third-party platform.

To the fullest extent permitted by applicable law, Cinderly.ai and its team members shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or any information provided through it.

This Website is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Our total liability for any claim arising out of or relating to these Terms or this Website shall not exceed the amount you have paid to Cinderly.ai in the three months preceding the claim, or $100 if no payment has been made.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page. Your continued use of this Website after any changes constitutes your acceptance of the revised Terms.

We encourage you to review this page periodically to stay informed about our current Terms.

If you have questions about these Terms, please contact us through the Contact page on this Website. For formal legal correspondence, please identify your communication as a legal matter so it can be directed appropriately.